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FAQ

How to Pay Using Bitcoin or Cryptocurrency

To pay using Bitcoin or cryptocurrency, please navigate to the order Checkout page.From the Payment details section, select Cryptocurrency. Our BTC and ETH addresses will be shown.Use the www.currenxy.com/cryptocurrency/converter website to calculate

I placed an order and what to change my shipping address.

If you paid by Paypal, you will need to make a request by email ([email protected]). We also require a copy of your current drivers license with your new address on it. If you paid with credit card or bank deposit, please call us on 13

How Long Will My Order Take?

The time it takes to receive your order will depend on a number of factors:. Payment. It can take up to 3 working days to process a payment if it was made by direct deposit or Paypal echeque.Credit cards, Afterpay, Zip and Paypal are instantaneous.Lo

What is shipping insurance for?

Shipping insurance covers: lost in transit, damage in transit or any unexpected issues which can occur during shipping.

What is your refund policy?

Here is the link to our refund policy.

Has my returned product been received yet?

Please check your shipping tracking details to find out if your parcel has reached our warehouse.We process returns each day in the afternoon on the day they arrive. Refunds will be processed within 3-5 working days.Paypal, ZipPay refunds will be rec

How long does it take to have my orders delivered?

For orders which are in stock (not custom made), please refer to our shipping times per state. Approximate Shipping Times:Adelaide - 1 dayRegional and country SA - 2 daysSydney - 1-2 daysRegional and country NSW 2-3 daysMelbourne - 1-2 daysRegional a

Do you accept payments and orders over the phone?

Yes we do. Please call 1300 554 288 Monday to Friday 9am-5pm AEST to place a phone order.

How Long Will My Custom Made Seat Covers Take To Make?

The timeframe is greatly dependent on which seat covers you have purchased. Here are some estimates (working days):. Custom seat covers (Sperling or Ilana*) : 7-10 working daysWet Seat neoprene seat covers: 8 weeksBlack Duck seat covers: 1-2 weeksTuf

Why are only some of my products from my order shipped?

If you place an order with multiple items, there is a chance that some items will be shipped from different warehouses. Therefore you will get multiple tracking numbers. Custom made items also have different time frames as they need to be hand made.